Consultations at Bent Up Cycles are by appointment - we have limited walk-in hours. We want to be completely focused on you and your needs. We know your time is valuable (many of you have come a long way to see us) and we want to make sure that you are getting everything you can out of your visit. We don't answer the phones, we don't answer the door, nothing. You are our first and only priority.
We charge $25 per hour for appointments, pro-rated per 12 minutes ($5).
Once you make your purchasing decision, all of the appointment fees will be refunded back into the purchase of the bike. So, if you spent four hours in a consultation, that $100 you paid would be applied towards your bike purchase. Please note, the consultation fee is not applicable towards parts, service or shipping.